Legal

Privacy Policy

Last updated: 1 September 2026

Inkivio ("we", "us", or "our") operates inkivio.com. This policy explains what data we collect, why, and how we protect it.

1. Data We Collect

• Order information: name, email, shipping address, and payment details (processed securely via Stripe — we never store card numbers).
• Design data: artwork you upload or generate, stored temporarily to fulfil your order and deleted within 90 days.
• Usage data: pages visited, browser type, and IP address collected via server logs and analytics.

2. How We Use Your Data

• To process and fulfil your order.
• To send order confirmations and shipping updates by email.
• To improve our website and services.
• To comply with legal obligations.

3. Data Sharing

We do not sell your data. We share it only with trusted service providers necessary to operate our business (payment processors, printing partners, shipping carriers) and only to the extent required to fulfil your order.

4. Cookies

We use essential cookies to keep your cart and session active. No advertising or tracking cookies are used.

5. Data Retention

Order records are kept for 7 years as required by tax law. Design files are deleted within 90 days of order completion. You may request early deletion by contacting us.

6. Your Rights

You have the right to access, correct, or delete your personal data at any time. Contact us at support@inkivio.com and we will respond within 30 days.

7. Contact

For any privacy questions, email us at support@inkivio.com.